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About Us

The Psychology Service is a place where students can talk in private to professionally-trained psychologists about personal problems. These problems may be little niggly ones or large overwhelming ones. Students may come to us for help dealing with the stresses of study, or to just get something off their chest. They may want to talk about their families, their partners or how they feel about themselves. They may be struggling with something big like relationship breakups, depression, traumatic incidents or unusual thoughts. They may be mature-age students returning to study after a long time. Whatever the issue, a psychologist can help. Students can also be referred to other services for additional help if that is required. The university psychologists appreciate the different needs of students coming from other cultures and backgrounds.

The ºÚÁϳԹÏÍø Psychology Service is free for all students. All sessions are confidential. Staff may consult the Psychology Service for advice on student or University matters. Staff counselling is available off-campus through the Employee Assistance Scheme.

Making an Appointment

You can make an appointment of 50 minutes or 30 minutes duration at the reception desk, or by ringing 6201 2351 between 9:00am and 5:00pm on weekdays. Only one appointment is given at a time. 50 minute appointments are recommended for the initial consultation. You can also book a counselling appointment on the HotDoc app.

On the day appointments of 30 minutes and 50 minutes duration are also available most days. On the day appointments cannot be booked ahead of time. To book one of these appointments come to the reception desk or ring after 9:00am and you will be allocated a time that day. It is a first come, first served system so you are advised to contact the reception desk as early as possible on that day.

Cost

Psychology services are free to all University of Canberra students.

Postponing or cancelling an appointment

If you cannot attend your appointment, please notify the reception staff as early as possible.

All psychology sessions are strictly confidential. No information about you, including the fact that you have visited the centre, will be released to anyone without your permission (except in the case of legal subpoena). Ethically, however, we are required to disclose information if that is necessary to protect you or someone else from imminent danger.

With your consent we can liaise with other ºÚÁϳԹÏÍø services and external agencies, but you must advise that you want this to occur and will be asked to complete a release of information form.

If we leave messages for you

Telephone messages (eg. about a change of appointment time) may be left for you on the number you have provided. If you prefer that messages be delivered in a different way, please discuss this with reception.